Frequently Asked Questions

Every journey begins with a conversation. We learn how you want to feel, who you are travelling with, your pace and your interests — then our destination specialists craft a fully bespoke itinerary, refine it with you, and handle every booking, transfer and detail end to end.

Absolutely. Our packages are starting points, not fixed menus. Extend nights, swap hotels, add experiences, change the route or merge two journeys — everything is tailored before you confirm.

For peak seasons and marquee experiences (cherry blossom, safari migration, the Northern Lights) we recommend 4–6 months. For most journeys 6–10 weeks gives the best choice of hotels and flights, though we regularly arrange trips at shorter notice.

Once you are happy with the itinerary, a deposit secures your trip and we begin confirming hotels, flights and experiences. The balance is due before departure, on a schedule shared upfront with no hidden costs.

We accept major credit and debit cards, UPI and bank transfers in Indian rupees. International card payments can be arranged for overseas travellers.

Yes. Payments are processed through secure, encrypted gateways, and your booking is backed by our supplier agreements and travel partners.

We guide every traveller through the visa process for each destination — documentation checklists, application support and timing — though the application itself is submitted by you or through an authorised agent.

We strongly recommend comprehensive travel insurance for every journey and can suggest trusted providers covering medical, cancellation and baggage.

Some destinations require or recommend specific vaccinations. We flag these in your travel pack, but always confirm with a travel clinic or physician before departure.

Yes — every Live Traveller journey includes 24/7 support. One message reaches a real person who can adjust plans, solve problems or arrange the unexpected, wherever you are.

We design for everyone — honeymoons, families with young children, multi-generational groups, solo travellers and friends. The pace, accommodation and activities are tailored to who is travelling.

Cancellation terms depend on the hotels, flights and experiences booked, and are shared clearly before you confirm. We always work to minimise penalties and rebook where possible.